What Our Customers Are Saying
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Sandra McMillan-Cato, Chowchilla, CA
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This is the second 5th wheel I purchased from Burton. They are a simple , get the deal done, highest trade in value. But the Service adviser Easton is a top notch individual with expertise not found at most other dealers. He ranks higher than 5 Stars in my opinion. If your buying a Jayco.... Come to a true Jayco dealer. Although they are 500 miles from me. This is the only place i will bring my unit for servise.
Pete Brearey, New Smyrna Beach, FLORIDA -
I bought a fifth wheel from Bruton and the Inverter went bad, It happens but Bruton has an excellent service department. Mathew is the best. He went out of his way to make sure the job was done right and when I went to pick the camper up he went over every detail he could thing of that pertain to the electrical and electronics part and he was a very big help. He explained things that I haven't been aware of. Thank you very much Mathew for all you help and now when something comes up I know who to call. Thanks Again for a job well done. Richard from Pell City , Alabama
Richard Reid, Pell City AL, AL -
We purchased our Jayco Jayfeather in 2022 from Burton Campers. We now live in North Carolina and took our camper out and ran into an issue with the water heater. Called the service department at Burton Campers when we were unable to get in contact with any local service departments in North Carolina. Easton answered the call immediately and was able to not only walk me through troubleshooting the problem, was able to video call to ensure that my camper was working properly. Top level service from a quality small business owner. Thank you Easton for helping us get back to focusing on spending time with our family in our Camper! This is why you should always support your local small businesses!
Terence Walker, Clayton, NC -
Thanks Lyle and crew for the great service with safety inspection, new tires, repacking wheel bearings, checking breaks, roof seals and new skylight, and water heater element rod. We can count on you to do quality work with reliable service. Burton Campers is our GO TO for all trailer needs mainly because of Lyle's leadership!
Jack and Bev Laughlin, Mountain Brook, ALABAMA -
Its refreshing to deal with folks who go the second mile. Lee Oliver listen to the type of camper we were looking for and took time to show us different Jayco campers. There was no high pressure. I would and will recommend him to anyone looking to purchase a camper.
Mickey the Sales Manager was helpful and didnt try to pressure us. They gave us excellent trade value on our Rockwood. We purchased a 2022 Eagle and it is what we need.
Shawn, Dawson & Web in service took time with the walked through to know about the Eagle. Dawson, help us to understand how everything worked. Shaun help us to know how the auto leveling work. Web, made sure our hitch was right and went the extra mile in helping understand other items. David in parts was a great help.
We have purchased campers in our 31 years of marriage and this has been a great experience. I would recommend Burton Campers to anyone looking for a camper. If I had to give them a grade it would be 100 in every area.Steve Sellers, Pinson, AL -
Thank you to Tony, Tim, and Glenn form their work to get my travel trailer hitch back in order this morning. Great job!
Fred Neighbors, Chelsea, ALABAMA -
Contacted Lyle Thomas this morning about a broken door latch. He asked for pictures, determined it would take several days to have part and pointed me in right direction for further help. Lyle is always my first call for service & parts and consequently Burton will ALWAYS get first shot at my camper needs. Thank you Lyle for your expertise and help.
David Allen, Birmingham, AL -
We couldn't be more pleased with the Excellent Customer Service we had at Burton's. From Lyle ins service, Mark the salesman, Mike in finance, and last but not least Shaun who took the time showing how everything worked in our new camper! I would highly recommend them if you are planning to purchase a camper!
Carl and Karen Hayes, Alexander City, ALABAMA -
Demetra and I have purchased 2 campers at Burton and we have always been very pleased ! I especially am pleased with the service dept. Lyle is an outstanding employee that is always just a phone call away! Matt and Glenn are AWSOME also.
Jimmy Patrick -
I had looked at other dealers for a camper, I talked to a sales person Mark Woltjen at Burtons and told them exactly what I wanted. He took us and showed us several units and the first one we looked at my wife wanted it. After looking at the other options we decided on the one the sales person showed us first. The whole experience was effortless. Financing was easy and the PDI manager Shaun Corella was very informative and showed me things I did not know our new unit was capable of and he mad sure we had everything we needed to be safe and comfortable in our new camper. The parts department did a excellent job as well. I purchased some extra items with the gift cards I received and the lucky Easter Egg I picked out of the basket and the parts department installed them before we left the dealership. I have never had a more pleasant experience anywhere.
Thank You to all the helpful people who helped us on the purchase of our new Jayco White Hawk Camper... By the way did I mention the incredible deal I got on our new camper?? Unbelievable!!! Thanks Burton Campers..Larry Turman, Sumiton, ALABAMA -
We have bought 3 campers form Burton and have had a wonderful experience every time. Carol, Mickey and Loray have all been a pleasure to deal with. Lyle took good care of us when installing the hitch and Shaun done a very thorough walk thru. The Burton experience is the best you will ever have when buying a RV.
Tommy Trussell, Sylacauga, ALABAMA -
We were leaving the Calera campground when a wheel on our 35 foot fifth wheel broke loose. The axle was not touching the ground and we were able to pull the camper into Burtons facility. We were so impressed with Lyle and his team of professions that quickly assessed our situation and were able to repair our trailer and get us on the road the next day. A great big THANKYOU for your help.
Ben Walker, Cottage grove, OREGON -
We just purchased a pre-owned KZ Connect bunkhouse from Burton Campers and it was absolutely the most pleasant buying experience ever! Our salesman Don was amazing! The financing was a breeze with Loray! Shawn walked us through our new travel trailer pointing out even the smallest details and thoroughly answering all of our questions. Glenn in the service department was great in taking the time to go over the new hitch we had installed. We just cant say enough good things about the folks at Burtons! Thank you for a wonderful experience! We are definitely certain with Burton!!
Cheryl Smith, Trussville, AL -
Very nice people and no buying pressure. Great buying experience!
DANIEL WILLIS -
This was our very first camper-everyone was super wonderful & willing to answer questions. The salesman even held our 2 year olds hand while we looked at their wide selection all while helping us find what we needed. Even after purchasing they made us feel like family!
Daniel Johnson, Bessemer, AL -
Once again service man LYLE saved the day!!!! on the border of Mexico had trouble with on our class C levelers and called Lyle and he fixed the problem over the phone! Lyle is GREAT!
jan hughes, McCalla, ALABAMA -
I just completed a transaction with Burton Campers and found them to be professional from start to finish. This group is true to their word as our transaction was pretty much done via a long distance handshake. Once I arrived to pick up my pre-owned coach, everything was exactly how it was described by Don Stokes and the Sales Manager, Mickey. I worked with their finance department and the owner to complete a wire transfer. I drove the new coach 500 miles home without any issues. I highly recommend Burton Campers.
-Anonymous -
purchase was fantastic. We had a service issue with auto level prior to our first trip. Contacted service and brought in the next morning. Tech was checking within five minutes of arrival. Determined the rear sensor was installed incorrectly, corrected and checked the operation at two locations on the lot. I was headed home in about one hour. this is fantastic service, courteous and professional staff. Great Job!!!!!!
David Littleton, Oxford, AL -
From the first visit to search for a RV until the final walk through and pull out with our purchase everyone was so helpful and professional. A special thank you to David Williams our Salesman and Sales Manager Mickey Price for making our purchase fun, easy and enjoyable. We were referred by a friend and we know many RVers that have bought from Burton over the many years. We are happy we chose them and we too will always recommend them as first choice. People make the difference when it come to peace of mind in your purchase.
Bill Lowery, Trussville, ALABAMA -
the experience was refreshing and most enjoyable. we had visited several other lots and returned to Burton. We would highly recommend burton campers to anyone.
David Littleton, Oxford, AL -
Our family had a great experience at Burton Campers. Bob, Karen, and Jody went above and beyond to help us find our dream RV. They spent countless hours answering questions and showing us multiple trailers. Bob even surprised our kids with milkshakes while we were out looking on the lot. Bob and Jody came out to insure that our RV would fit in the lot we prepared behind our home, not once but twice. We have dealt with several dealerships in the area and Burton Camper in Calera was superior in every aspect.
Kirk Mory, Homewood, AL -
Excellent service and wonderful people! Your team really took care of us from start to finish and were informative, helpful and caring. This was our first RV purchase, so needless to say, we had a million questions and concerns, but the Burton Team are true professionals and really put our minds at ease. A big thanks to everyone...especially Don, Loray, Drew, Glenn, Brian and the rest of the team! We will highly recommend Burton Campers every chance we get! Thank you for everything!
Steve Brzdek, Cookeville, TN -
I just bought a new Jayco fifth wheel from Burton Campers and could not be happier! I shopped for over a year at dealers and wholesalers around the country before I fell on Burton campers. I got exactly what I wanted for less money than any other dealership. Don was an excellent salesman. He knew the product and process extremely well and did not push me or my wife. Burtons went out of their way to make requested changes to the trailer where other dealers would not even listen to the request.
Lyle and the service team were awesome! Of my own doing, I immediately needed extensive service prior to a trip to FL. Lyle and his team made it happen in record time to insure I made my trip and then followed up with me while on the trip to make sure all was good. These guys are GREAT!
Before this purchase RV dealers were RV dealers. Going forward every type of dealership I may visit will be measured against Burton Campers and their team.Monty Gilbreath
Columbus, MSMonty Gilbreath, Columbus, MISSISSIPP -
I purchased a camper from burton campers. They were the most courteous and helpful people that you could ever deal with. But the most impressive thing was the walk through that the shop guys did with us on delivery of our camper... great dealership to deal with.
Jarrett Ledford, Sylacauga, ALABAMA -
I had an excellent experience buying a Jay Flight from Burton Campers, I couldn't ask to be treated any better, I truly felt like a valued customer from all employees thru the entire process. Drew performed an excellent job during the delivery process.
Gil Chapman, Gadsden, AL -
We purchased a 2017 330RSTS Jayco trailer. From the sales, to the great walk-thru, and to post support has been very satisfactorily. We value quality of the product (trailer), a friendly dealer's staff, and especially post support. We did experience a problem and after contacting Jayco was directed to our dealer. It was maybe a day after I emailed Burton's I received an e-mail back stating that the problem would be fully handled. So if I haven't indicated our level of satisfaction, we are very satisfied. We could not have had a better salesperson. She knew her product and gave us all the time required to inspect our potentially new trailer. Betty & Phil Phillips
Phil Phillips, Rainbow City, AL -
There was an amazing difference between the way my wife and I were treated at Burton Campers and another dealership close by. You guys are 1st class all the way and we thank you!! Keep up the GREAT work.
Michael Mangina, Leeds, AL -
Our salesperson Carol Moore was very knowledgeable of the campers we viewed. She was very friendly, not high pressured. We would want to have her again if purchasing another camper. Also, Jacob did our walk-thru and was very polite and also knowledgeable. He was helpful in answering questions. Our overall experience was satisfying.
james self, Pinson, AL -
BEST RV BUYING EXPERIENCE EVER! Friendly, knowledgeable and down to earth. Why can't other vehicle agencies get it? We love our new Seneca TS, and look forward to many years cruising the highways and byways. And we know we've made some great new friends as well. Thanks guys!!!!!
Bill Patton, Thorsby, AL -
The walk through with Steve was perfect. Knowledgeable young man, answered all questions and demonstrated all systems and equipment He also did a thorough walk through of service and parts department. Steve helped us transfer our belongings from the trade in to the new Jayco. His entire effort was above and beyond ANY that we have experienced in purchase of five other RV's in the past. Steve is a keeper!
Jody was also very knowledgeable, helpful and courteous. His expertise in the product was obvious. Other individuals in service were also helpful and knowledgeable. Lyle is also an excellent asset. I have worked with him in the past and he remains top notch in our book.YOUR SERVICE TEAM DID AN EXCELLENT JOB.
Carol knows her product well. Courteous and cheerful and always has a smile on her face. Carol is very responsive to questions with the right answer. The finance experience was likewise pleasant. She was prompt and knowledgeable without being "pushy". Again, a much more pleasant experience than past financing drills elsewhere.
Mickey remains tops in our book. A true gentleman and professional. We have recommended many FRIENDS to both Mickey and Carol with the utmost confidence that they will treat our friends as they treated us.William Wayne braxton, calera, AL -
Steve did good job with walk thru explaining everything. Karen was friendly and great to work with.
Charles Aldrich, Bessemer, AL -
My wife and I purchased a travel trailer today. The entire experience was pleasant. We will certainly recommend them to our friends. Sales and walk through were very informative.
Jim , Centreville, AL -
We bought our Precept at a dealership in Georgia. What a mistake! We then called Burton for warranty work. Jody at Burton has been more than helpful. He and his team have corrected our problems and has remained available for assistance. He has taken phone calls, returned phone calls, and has helped me through several procedures and problems. He's very dedicated to me, the customer, Jayco, and Burton. Thank you Jody
Richard Miller, Dadeville, AL -
Charles Fowler, Crane Hill, AL
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Transaction was quick, simple, and easy.
Walk through with Jody was very good, he was very knowledgeable.Jay Wiggins, Elmore, AL -
I had a wonderful buying experience with Burton Campers. My husband and I came there looking for parts for a remodel we are doing on a 1994 Coachmen. We left with a fifth wheel! We came up there with the money we had and the sales team made it happen. Thank you so much for such a wonderful and fun buying experience!
Kristen Armstrong, Alabaster, AL -
Kevin , Sumiton, AL
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"My wife and I purchased a new Jayco 32BHDS. Don was extremely helpful in selecting the camper that was right for us. Mickey was very helpful in getting the payments where we needed them. No pressure sales staff, what a nice approach. I will tell everyone at the campgrounds to go to Burton!! Thanks for a great camper!"
Dewey , Pelham, AL -
"This was the most pleasant visit I have ever made to a RV place in my life. I appreciate Patrick taking time to explain everything to us and when we purchase it will be from him."
Anonymous , Bham, AL -
"Not pushy at all. Liked that very much. Carol was sales lady, and we visited several times before finally deciding on purchase. She was very helpful and "new her stuff". Ed Bergman got us a better rate than my bank or insurance companies could. Been camping for 30+ years and after sale, never had a preparation crew go over every little detail to make sure I understood how everything worked VERY COMPREHENSIVE! WOULD AND WILL HIGHLY RECOMMEND THIS DEALERSHIP TO ANY OF MY CAMPING FRIENDS. James Reid"
James , Hayden, AL -
"To me The most inportant part of owning a RV is to have someone that can service it .At Burtons there service man Lyle has to be the best service teck i have ever met. He is the main reson i purchased my RV . If something breaks he can fix it and WILL NOT rip you off. "
Jack , Leeds, AL -
"Carol Headley has been a friend for years. She has went above and beyond the "call of duty". Mickey Price as well. Lyle Thomas in the service department "saved" the sale when was able to install a hitch for our short-wheel bed truck to pull a fifth-wheel safely. Burton's is superb!"
John Tricia , Nectar, AL -
"The staff at Burton helped us with the right selection for our vehicle, explained everything we needed, and sold us a great product. During our second weekend out, our Jayco 1207 was parked on PIne Mountain during a severed thunder and hail storm. Our van did not fair half as well as the trailer and it came through with no water inside and no damage. Burton sells a great product. "
Anonymous , Auburm, AL -
"BURTON CAMPERS, THE ABSOLUTE BEST, BILLY, MR. BURTON, LYLE, TIM, DAVID, MICKEY, DAVID P. ED, CAROL, TIM, LORI, DON, AND EVERY ONE ELSE. THE BEST RV FAMILY AND FRIENDS AROUND. A STAR HAS LEFT US BUT WILL ALWAYS SHINE BRIGHT OVER THE PEOPLES LIVES HE TOUCHED, BILLY I WILL MISS YOU! SEE YOU AT THE CAMPER STIORE IN THE HEAVENS....... P.A.V "
Patrick , HOOVER, AL -
"The service is outstanding. I am a rookie at this whole travel trailer experience and everyone there was extremely helpful. The level of customer service I experienced is unheard of in this day and time. "
Tim , Alabaster, AL -
"I bought the Jayco 351RLSA Fifth Wheel and couldn't be happier! This is a fine camper and serves as my home away from home for many months out of the year. With so many choices out there I had narrowed my search to 3 different brands before deciding on the Jayco. You always wonder if you made the right choice....Well I have no doubt now, after using it awhile. It's built like a tank, tows like a dream and is as fancy as some that cost tens of thousands more. Thanks Jayco. Thanks Mr. Stokes. And thanks Burton Campers. I know where I'll buy my next camper, that is if I ever get tired of this one."
Pete , Mobile, AL -
Lyle and Glen in the Service Department are awesome. They are very friendly, knowledgeable, and willing to help. They have made my purchase of a new Jayco Greyhawk a great experience. They support their customers!
Bruce Wilbanks, Hoover, AL -
There were no one available to to work with us when we arrived. So the manager found out what we were looking for until someone was able to work with us. This was very nice since they did have a waiting area where he could have asked us to stay until someone was ready. Because of this personal service I was able to find a travel trailer that had everything that my wife and I were looking for.
John Hall, Millbrook, AL -
Just wanted to let you folks know what a great experience we had with your sales staff and service department. We have camped all our lives and considered ourselves to be seasoned campers, however , we have never owned a fifth wheel. You had listed a used 2018 Montana fifth wheel on your website. We were looking for a good deal and this turned out to be it. Your sales staff never high pressured us and after much prayer and ringing of hands on our part, we purchased our first fifth wheel. Your service guys (Joey and Drew) were super nice and patient as we did the walk thru and went above and beyond by coming to our home after 5:00pm on a Friday afternoon to help us when we had a problem getting the camper unhooked from the new truck hitch. They quickly fixed our problem and gave us some helpful pointers for the future. Thank you all for the pleasant purchasing experience and yes we would definitely consider Burtons again!! PS. We think Joey and Drew deserve a nice promotion!!!!!!
Carl and Donna Parker, Alabaster, ALABAMA -
We recently had a bedroom slide that would drag fit about 12" when going in either direction. I thought that it only needed adjusting, but it was pointed out that the bed box wasn't fully attached to the slide. And the box had to be seriously reinforced plus the pad that was suppose to be on the bottom of the leading edge was missing. The service did a great job. The service mgr showed me what was being done and why. When the job was finished he demonstrated that it had been corrected. We couldn't have been any happier with the service and the dealership.
Phil Phillips, Rainbow city, AL -
I drove 250 miles from NE Georgia to buy a Jayco 321 5th wheel from Burton Campers so I did not have to buy one from Camping World in Oakwood Georgia 50 miles from my house. Burton Campers runs a top notch operation and I have nothing but good to say about them. I was provided the wrong capture plate to hook my 5th wheel up to my Pull Rite hitch and Lyle the Service Manager informed me immediately and he had already located one and would be in there shop late the next day once I told him to proceed. Anyone in the market for a camper need not look any further than Burton Campers.
Steve Wawrzyk, Clayton, GA -
First camper. JayCo is the way to go, great customer and service support. Burton campers provided me and the family with a great environment to shop without pressure. We hand an excellent experience through the entire process, highly recommend Burton and JayCo to all. The service and parts department is extremely helpful and very timely.
Chris Bartos, Montgomery, AL
I was having trouble with my BMPRO and we called Burton campers and shared what was going on then we were transferred to Easton. He understood our problem and was extremely helpful in helping me resolve our issues. Great customer service and support. We need more Eastons in the workplace we live in California and had to call Alabama to get the help we needed. Great job Easton